Services
Everything you need from an IT department, under one roof.
Six service lines, one phone number, one engineer who knows your environment. Built for the Alaska businesses that can’t afford for the tech to go down.
Founder-direct
every call, ticket, and visit
24/7
monitoring + threat hunting
M365 + Google
both run as first-class
2–4 wks
typical onboarding
Managed IT Services→
A fully outsourced IT department: helpdesk, monitoring, patching, and on-site support for everything you run.
- ✓Unlimited business-hours helpdesk
- ✓24/7 monitoring + patching
- ✓On-site within the Anchorage bowl
Cybersecurity→
EDR via Huntress, identity hardening, endpoint encryption, and incident response. Modern protection, not 2018 antivirus.
- ✓Huntress EDR + 24/7 threat hunting
- ✓MFA + conditional access
- ✓Endpoint encryption + IR
Microsoft 365 Support→
Tenant management, Exchange, Teams, SharePoint, MFA enforcement, license rightsizing, and Entra ID hardening.
- ✓Tenant + identity hardening
- ✓License rightsizing via Pax8
- ✓Exchange / Teams / SharePoint
Google Workspace Support→
One of very few Anchorage MSPs that runs Google as a first-class environment. Full admin, security, and migration help.
- ✓First-class Google admin
- ✓Security + MDM
- ✓Cross-ecosystem migrations
Network & Firewall Management→
UniFi-first design. Wired, wireless, VPN, and firewall rules for offices, warehouses, and remote Alaska sites.
- ✓UniFi-first design
- ✓VPN + firewall rules
- ✓Built for remote AK sites
Physical Security & Surveillance→
UniFi Protect cameras, UniFi Access door control, and alarm integration on the same modern stack as your network.
- ✓UniFi Protect cameras
- ✓UniFi Access door control
- ✓One stack, one pane of glass
How working with us works
From first call to fully managed.
01
Free IT Health Check
A 30-minute look at what you run. We tell you what’s working, what’s risky, and what to fix first — no obligation.
02
Onboard + document
We take over the environment you already have, document it end-to-end, and deploy our monitoring + security stack. No rip-and-replace.
03
Stabilize + secure
We fix what’s broken or exposed, enforce MFA and encryption, and get patching and backups on a tested schedule.
04
Ongoing partnership
An IT department on call — helpdesk, on-site, monitoring, and quarterly planning reviews. A real person who knows your setup.
The modern stack we run
Vendor-best-in-class, not vendor-locked-in.
Why Freeze Frame
The MSP we wished existed.
Most Alaska IT is a national chain pretending to be local, or a local shop running 2014 tools. We’re neither.
You get the founder.
No call center, no tier-one runaround. The person who picks up knows your environment.
Security-first by default.
We’re a security company. EDR, MFA, encryption, and monitoring are the floor, not an upsell.
Predictable monthly cost.
Flat per-device billing with included hours. You budget IT like you budget rent.
Vendor-best-in-class.
We run the right tool for your business, not the one that pays the highest commission.
Also from Freeze Frame
Websites, built and defended by a security company.
Fixed-price builds that ship secure by default, plus Secure Site care plans that keep them hardened, monitored, and current. The only web studio in Alaska that was already protecting networks before it built sites.
Free 30-minute IT Health Check.
No sales pitch. We’ll show you what’s working, what’s risky, and what to fix first.