About
The IT department your business actually wanted.
Freeze Frame Solutions is a locally owned, founder-operated managed IT and cybersecurity provider based in Anchorage, Alaska. We work with the businesses that keep this state running: trucking fleets, coffee roasters, accountants, attorneys, and small retail.
Why this exists
Built to fix what Alaska IT got wrong.
Most managed IT providers in Alaska are either national chains pretending to be local, or local shops that haven’t updated their tech stack since the iPhone 6. Either way, the small and mid-sized businesses that actually keep this state running end up with IT that’s expensive, opaque, and frustrating.
Freeze Frame Solutions exists to fix that. One operator. Modern tools. Plain English. Local accountability.
“Every call, every ticket, every site visit goes through the founder. That’s not a marketing line — it’s the operating model.”
How we work
We course-correct. We don’t demolish.
01
We take over what you have
No rip-and-replace. Your equipment, vendors, contracts, and software stay. We document the environment and improve it from the inside.
02
We fix what’s broken or risky
Most environments need course-correction, not demolition. We find the gaps, close them, and put proper monitoring and security in place.
03
You get an IT department on call
Helpdesk for your team, on-site for the hard problems, monitoring around the clock, and a real person on the phone every time.
What we run
Vendor-best-in-class.
Our standard stack is Microsoft 365 and Google Workspace for productivity, UniFi for networking, Huntress for endpoint security, Pax8 for licensing, Cloudflare for DNS and edge security, and Gorelo for monitoring and remote management. We support what fits your business — not what pays the highest commission.
What you can count on
How we operate, every day.
Local accountability
We live here. Our reputation is on the line in this town every day — we answer the phone and we show up.
Plain English
No jargon fog. We explain what’s happening and why, in language an operator can act on.
Modern tools, done right
EDR, MFA, encryption, and monitoring as the baseline — the security floor most local shops skip.
You own your environment
No credential hostage-taking, no transition fees. If we’re ever not the fit, we hand everything off cleanly.
Service area
Anchorage. Mat-Su. Remote sites across Alaska.
Headquartered in Anchorage, on-site across the Mat-Su Valley, remote support for the rest of the state.
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